Title: Call Center Executive

Price: 0.00

Description: <p><strong>About the role</strong></p><p>Ants Creation (Pvt) Ltd., an ISO 9001:2015 Certified, award-winning digital agency with over 14 years of experience, is looking for a dedicated Call Center Assistant / Executive to join our growing team. If you have excellent communication skills, a positive attitude, and a passion for customer service, we invite you to apply!</p><p>&nbsp;</p><p>🔹 Key Responsibilities</p><p>&nbsp;</p><p>🔹 Handle inbound and outbound customer calls professionally.</p><p>🔹 Record inquiries, leads, and follow-ups in the system.</p><p>🔹 Coordinate with internal teams to resolve customer concerns.</p><p>🔹 Maintain high levels of customer satisfaction through polite and efficient service.</p><p>🔹 Support marketing and operations teams during campaigns and promotions.</p><p>&nbsp;</p><p>🔹 Requirements</p><p>&nbsp;</p><p>🔹 Excellent verbal communication skills in Sinhala (English proficiency is an added advantage).</p><p>🔹 Ability to manage calls confidently and with a customer-friendly approach.</p><p>🔹 Basic computer literacy (MS Office, Email, CRM tools will be an advantage).</p><p>🔹 Previous experience in customer service or call center operations is preferred but not mandatory.</p>

Current Package: N/A

Current Package Duration: N/A

Current package expiration date: 2026-07-21 19:15:34