Title: Customer Service Executive

Price: 0.00

Description: <p><strong>About the role</strong></p><p>Customer Service Executive</p><p>=======================</p><p>Would you like to become part of the world's most international company?</p><p>A company that pioneered cross-border express delivery in 1969 and is now active in</p><p>more than 220 countries and territories worldwide.</p><p>Do you want to be part of a company that connects people worldwide?</p><p>Do you want to make a difference? Then come to our“Insanely Customer Centric” Team and</p><p>become a Certified International Specialist!</p><p>&nbsp;</p><p>&nbsp;</p><p>Responsibilities</p><p>==============</p><p>- Work in Customer Service call centre, manage calls from Customer Service hotline, Email.</p><p>Live Chat and provide quality service to both local and overseas customers</p><p>- Handle order booking and shipment tracking to provide one-stop solution</p><p>- Seize upselling and cross-selling opportunity of valued added services</p><p>- Work with team members to achieve overall CS performance standards</p><p>&nbsp;</p><p>Personal Profile</p><p>==============</p><p>&nbsp;</p><p>- Passed the G.C.E Advanced Level</p><p>- Customer service experience is an advantage, school leavers will also be considered</p><p>- Good communication and telephone skills</p><p>- Able to work on shifts</p><p>- Good command of spoken and written English.</p><p>&nbsp;</p><p>Our Offer</p><p>=========</p><p>- Attractive remuneration &amp; benefits</p><p>- Referral Bonus &amp; Staff Discounts</p><p>- Structured training program</p><p>- Strong career support in an international environment</p><p>&nbsp;</p><p>The selected candidate can look forward to a very attractive remuneration package above the market average couple witha lucrative incentive scheme.</p><p>&nbsp;</p><p>&nbsp;</p><p>Send in your CV together with the names oftwo non-related referees to reach us within 10 days ofthis advertisement.</p><p>&nbsp;</p><p>Email: CareersSriLanka@dhl.com</p>

Current Package: N/A

Current Package Duration: N/A

Current package expiration date: 2026-06-11 08:13:31